At Bluestone Management Ltd and https://drsranisuraj.com, we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect any personal information that you provide when using our website or services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect and process the following types of personal information:

• Personal Details: Name, email address, phone number, and other contact details provided during booking or inquiries.
• Health Information: For psychiatric consultations, we may collect information related to your health and medical history, provided voluntarily by you.
• Payment Information: Details related to payments for our services, including billing addresses and transaction records (handled securely through third-party payment processors).
• Website Usage Information: Information such as your IP address, browser type, and interactions with our website, collected through cookies and other tracking technologies.

2. How We Use Your Information

We use the information you provide for the following purposes:

• To Provide Services: Personal information is used to book and deliver our psychiatric consultations, coaching services, workshops, and retreats.
• Communication: To respond to inquiries, send booking confirmations, appointment reminders, or notify you of changes to your services.
• Payment Processing: To manage payments and provide you with receipts or invoices.
• Improvement of Services: Website usage data is used to monitor traffic and enhance user experience.
• Legal Compliance: Where required, we may use your information to comply with applicable laws or regulatory requirements.

3. How We Share Your Information

We take your privacy seriously and will not share your personal information with third parties, except in the following situations:

• Payment Processing: We use third-party payment processors who handle your payment information securely.
• Service Providers: We may share your information with trusted third-party service providers (e.g., administrative services or IT support) for the purpose of delivering services to you.
• Legal Requirements: We may share your information if required by law or to protect the rights, property, or safety of Bluestone Management Ltd, our clients, or others.

4. Data Security

We are committed to ensuring that your personal information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard the information we collect online and offline.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience, gather information about how you use our site, and improve our services. You can control your cookie preferences through your browser settings.

6. Your Rights

You have the following rights regarding the personal information we hold about you:

• Access: You can request a copy of the personal information we hold about you.
• Rectification: You can request that we correct any inaccurate or incomplete information.
• Deletion: You have the right to request the deletion of your personal information where there is no lawful reason for us to continue processing it.
• Objection: You may object to our processing of your personal information under certain circumstances.
• Data Portability: You have the right to request that your data be transferred to another service provider in a structured, commonly used format.

To exercise any of these rights, please contact us at [email protected]

7. Data Retention

We will retain your personal information only for as long as necessary to provide you with services or to fulfil the purposes outlined in this policy. We may also retain information as required by law or for legitimate business purposes, such as record-keeping.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under the age of 18 without verification of parental consent, we will delete that information as quickly as possible.

9. International Data Transfers

As we are a UK-based business, your data is primarily processed within the UK. However, some of our third-party providers may process data outside the UK or European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your personal data.

10. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically. Your continued use of the website or services after any changes constitutes your acceptance of the updated terms.

11. Contact Information

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:

Bluestone Management Ltd
Email: [email protected]