Privacy Policy

Effective Date: 15 October 2024

At https://drsranisuraj.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit our website and sign up for any of our services. Please take a moment to read this policy carefully to understand how your data is handled.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: This includes your name, email address, phone number, and any other contact details you provide when signing up for the programme.
Payment Information: When you make a purchase, we collect payment details such as your credit card information, billing address, and transaction data.
Usage Data: We may collect non-personal information such as your IP address, browser type, operating system, and browsing actions on our site to help us improve user experience.

2. How We Use Your Information

We use your personal information for the following purposes:

To process your registration for our events, products, services and manage your participation.
To communicate with you regarding programme updates, session reminders, and other related information.
To provide customer support and respond to your inquiries.
For marketing purposes, including sending promotional emails, updates, and offers that may interest you, if you have opted in to receive such communications.
To improve our website and services by analysing usage patterns and collecting feedback.
For transaction purposes, ensuring secure payment processing.

3. How We Protect Your Information

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorised access, disclosure, or alteration. This includes using secure server technology (SSL encryption) and partnering with trusted third-party payment processors to ensure your payment details are safe.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

With trusted service providers who assist us in running our website, processing payments, or delivering our services.
When required by law, to comply with legal obligations or protect our legal rights.
With your consent, for any other purpose not outlined here, but only if you have explicitly agreed.

5. Third-Party Links

Our website pages may contain links to third-party websites. Please note that once you leave our site, we are not responsible for the privacy practices of these other websites. We recommend reviewing the privacy policies of any third-party sites you visit.

6. Your Rights

You have the following rights regarding your personal data:

Access and Correction: You can request to access, update, or correct the personal information we hold about you.
Opt-Out of Marketing: You may opt out of receiving marketing emails from us at any time by following the unsubscribe link included in the emails.
Data Deletion: You can request the deletion of your personal data, subject to any legal obligations we may have to retain it.
Data Portability: You can request a copy of the personal information we hold about you in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. Once your information is no longer needed, we will securely delete or anonymise it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated policy will have a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Drs Rani & Suraj
Email: [email protected]
Phone: +4479 56500135